Privacy policy.
Your privacy is important. This policy explains how your personal information is collected, used, and protected in line with UK GDPR and the Data Protection Act 2018.
What information I collect
I may collect your name, contact details, information shared during enquiries, clinical notes, GP details, and payment information (no card details stored).
Why I collect it
To provide psychological therapy, manage appointments, and meet professional and legal requirements.
How your information is stored
I use encrypted digital storage and locked paper filing. Records are kept for 7 years and then securely destroyed.
Confidentiality
Information shared in therapy is confidential unless there is:
Serious risk of harm
Safeguarding concerns
A legal requirement to share information
Your consent to share with another professional
Your rights
You may request access to your data, corrections, deletion (where permitted), or withdraw consent.
You may raise concerns with the ICO: https://ico.org.uk
Online sessions
Therapy takes place online using secure, encrypted platforms. Please ensure you join from a private space.
Updates
This policy may be updated periodically. The most recent version will always appear on this website.